Where I've made an impact

Frontend developer and marketing technologist embedded in the marketing team of a $1.5B regional credit union. Responsible for HubSpot CMS development, website management, marketing technology operations, and cross-platform web presence.

• Inherited a fragmented, inconsistently implemented HubSpot instance with no organizational structure -- audited, reorganized, and standardized the platform before leading the full site redesign
• Sole frontend implementer of a full website redesign -- built 20+ custom HubSpot modules and 3 custom page templates, migrating content from a 250+ page legacy site into 150+ redesigned pages, working from designs produced by an external design firm
• Currently building a third-party mortgage rate API integration to feed live rate data into frontend display components

Provided technical support across a nationwide network of Barnes & Noble college bookstores, while identifying and solving an internal knowledge management gap by building a custom tool under strict infrastructure constraints.

• Supported 5,000+ end-users at 800+ locations nationwide across software, hardware, and network issues
• Resolved 3,700+ inbound client issues with thorough documentation across 20+ applications
• Built an internal knowledgebase tool to centralize team knowledge -- a fully self-contained HTML/CSS/JS application with no external dependencies, built within strict flat-file infrastructure constraints including base64-encoded assets